Since SAMOKISH JEWELRY is hand-made, all the pieces are precious and rather delicate, so gentle handling is required to keep your favorite jewelry piece in good condition.
For this purpose we advise our customers to store SAMOKISH JEWELRY in our branded bags to avoid any kind of mechanical scratches and other damage.
Each piece of SAMOKISH JEWELRY is a high-quality work of art. To keep enjoying your favorite jewelry pieces for years, it’s highly recommended to keep your jewelry away from chemicals, perfumes, cosmetic products and water.
The purification of your jewelry depends on the regularity of its use. From time to time chains and gemstones should be cleaned from the jewelry pollutants (dust, dirt, organic).
We suggest cleaning the chains from organic pollution by using a clean, soft cloth. This will remove visible dirt and renew the shine. Do not use tissue paper or paper towels to clean chains as they can cause scratching.
Since many gemstones are quite delicate, hot water, harsh chemicals and detergents should be avoided at all times. We advise to cleanse your stones with a clean, soft, damp cloth after wearing.
Please note that the chains we use are made of light alloy (aluminium 99,7%). Some are of copper (99,7%copper), while the plating is nickel free.
Shipping & Returns
Within an hour after placing an order, our manager will contact you to clarify the details of delivery time and place.
We offer you free delivery service round Kiev city as well as Ukraine-wide by Nova Pochta delivery company.
Delivery time: 1- 4 days after confirmation of your order.
Please note that according to the legislation of Ukraine (Resolution of CM of Ukraine
№172 of 19.03.1994), jewelry with semi-precious stones cannot be exchanged or returned.
But strongly sticking to the principle of loyalty and goodwill towards our customer, we provide you with the opportunity to return jewelry within 14 days of the shipping date.
Due to the unique nature of SAMOKISH pieces, t hey must be returned in a new and unused state, in perfect condition, with all protective materials and tags attached. SAMOKISH will not accept any returns should the product displays any signs of wear, usage or has been altered from its original condition in any way.
We guarantee the quality of our products for 12 (twelve) months from the date of purchase. Within the warranty period we will repair your product for free. Please note that warranty cases are limited by breakage types that are related to manual work (for example replacement of a defect in a jewelry cable, fasteners, etc.) only. Besides, the warranty service does not cover the cases of wrong storage, misuse, not proper care and defects like split off stones (which can be caused only by a strong blow), torn chains (as a result of careless wearing) and other hard mechanical damages.
SAMOKISH ensures the protection of your privacy when using this Website.
We only collect information from you when you register on this website or fill out our form.
SAMOKISH will use your personal data solely to meet its contractual obligations and/or to provide you with some services. They among others include mailings regarding new SAMOKISH products and services, as well as our special offers which we believe may be of interest to you.